7 Reasons People Select Google Workspace instead of Microsoft 365

Top Reasons

Choosing between Google Workspace and Microsoft 365 is often a battle between "cloud-native agility" and "desktop-legacy power." While Microsoft remains the enterprise giant, Google Workspace has carved out a massive following by prioritizing a different philosophy of work.

Here are the top 7 reasons Business Owners select Google Workspace over Microsoft:

1. Superior Real-Time Collaboration

Google Workspace was built from the ground up for the browser. While Microsoft has added "co-authoring," it often suffers from versioning conflicts or lag between the desktop and web apps.

In Google Workspace, multiple people can edit a single Doc or Sheet simultaneously with zero lag. There is never a "Read-Only" lock because someone else has the file open, and the "Version History" is a nice feature to have when tracking changes.

2. Reduced IT Overhead and Complexity

Microsoft’s admin ecosystem is notoriously complex, often requiring a dedicated IT professional to manage the various portals (Azure/Entra, SharePoint, Exchange, Intune). Google’s Admin Console is clean and centralized. Small-to-medium businesses often choose Google because a non-technical founder or operations manager can easily manage users, security, and devices.

3. "Search Everything" Capability

Google brings its search engine DNA to your business files. Finding a specific comment in a document or an old thread in an email is significantly faster in Workspace. Users often cite "Google Cloud Search" as a primary reason for staying, as it searches across Drive, Gmail, and Calendar with higher accuracy than Microsoft’s fragmented search.

4. Seamless Mobile Experience

Google’s mobile apps (Gmail, Drive, Docs) consistently outrank Outlook and the mobile Office suite in user satisfaction. Because Google Workspace Apps are lightweight and cloud-native, they sync instantly and offer a more consistent experience across Android and iOS. For teams that work is "on the go" allowing one to work remotely.

5. Zero-Friction Web-First Experience

Microsoft 365 nudges users toward "Open in Desktop App" for full functionality. Google Workspace ignores the desktop. When using Google Workspace, there is no software to install, patch, or update. This "browser-first" approach means your team can hop onto any computer in the world, log in, and have 100% of their tools ready. It eliminates the "it works on my computer but not yours" problem caused by different software versions.

6. Cultural Familiarity (The "Gen Z" Factor)

Education has largely moved to Google. Most students graduating today spent their entire academic careers on Google Classroom, Docs, Gmail, & Sheets. When these "digital natives" enter the workforce, they find Microsoft’s "Ribbon" interface and folder-based filing systems (SharePoint/OneDrive) confusing and antiquated.

7. Predictable, Bundled Pricing

Microsoft's licensing can be a maze of "add-ons." For instance, advanced security or AI features (like Copilot) often require jumping to a significantly more expensive tier or paying a separate monthly fee.

However, Google Workspace tends to bundle more into its standard tiers. In 2026, many Enterprise plans now bundle Gemini AI directly into the license cost, whereas Microsoft frequently treats Copilot as a $30/user add-on, making Google the more cost-effective choice for AI-driven teams.

Pricing details

Below is a short comparison of the most popular business plans (prices reflect annual commitments per user/month in USD).

1. Entry-Level Plans

Best for small teams and solopreneurs who just need a professional email address and basic cloud access.

Feature

Google Workspace Business Starter

Microsoft 365 Business Basic

Price

$7.00

$6.00 – $7.00 *

Cloud Storage

30 GB (pooled)

1 TB

Email

Custom Business Gmail

Outlook (50 GB mailbox)

Apps

Web-based only

Web/Mobile only

Video Calls

100 participants

300 participants (Teams)

*Microsoft 365 pricing varies slightly depending on whether you include Microsoft Teams in the license.

2. Mid-Tier (Most Popular)

Best for growing businesses that need more storage, better security, and video recording capabilities.

Feature

Google Workspace Business Standard

Microsoft 365 Business Standard

Price

$14.00

$13.13 – $14.00

Cloud Storage

2 TB  (pooled)

1 TB

Apps

Web-based

Desktop Apps  (Word, Excel, etc.)

Meetings

150 participants + Recording

300 participants + Recording

AI Integration

Gemini (standard features)

Copilot (standard features)

3. Advanced/Security-Focused Plans

Best for organizations with higher security requirements or large teams.

Feature

Google Workspace Business Plus

Microsoft 365 Business Premium

Price

$22.00

$22.00 – $23.10

Cloud Storage

5 TB

1 TB (expandable)

Key Advantage

eDiscovery & Retention (Vault)

Advanced Device Management  (Intune)

Security

Advanced endpoint management

Defender for Business (Antivirus)

Learning Resources

For those looking to master Google Workspace, the ecosystem offers a highly structured set of resources that cater to everyone from daily users to specialized IT administrators. The primary hub is the Google Workspace Learning Center, which provides "Day 1" checklists and role-based guides specifically for transitioning from Microsoft 365. This is complemented by Google Cloud Skills Boost, an on-demand platform where users can follow curated "Learning Paths" for specific roles, such as the Workspace Business User or Citizen Developer (focused on AppSheet no-code tools). These paths often include hands-on labs that let you practice in a sandbox environment, ensuring you’re comfortable with real-world workflows before applying them to your business.

For professionals seeking formal validation, Google offers several certification and badge programs. General users can earn "Skill Badges" for foundational proficiency in tools like Sheets and Meet, while technical staff can pursue the Professional Google Workspace Administrator certification. This advanced track covers complex topics like data governance, security protocols, and managing hybrid work environments. Additionally, as AI integration becomes standard, new specialized courses like Introduction to Google Workspace with Gemini have become essential for learning how to leverage generative AI for automated drafting, data analysis, and creative tasks within the Workspace suite.

As reminder: The core apps (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) are available for free with a standard personal Google account and function almost identically to the paid Workspace versions. The primary differences in paid Google Workspace are administrative (custom domains, user management, shared drives, and increased storage), which typical office workers do not need to manage.